Q. Do you accept BACS payments from non-UK customers e.g France, USA etc ?
A. Yes, it's known as SWIFT. Our international bank payment details will be shown on the offline confirmation order email and are also shown here:-

BIC: ABBYGB2LXXX     IBAN: GB04ABBY09015684443589      
Bank name & address: Santander UK PLC, 2 Triton Square, Regents Place, London, NW1 3AN

Q. Do you send orders to Northern Ireland under the Northern Ireland Windsor Framework ?
A. We do but not directly to business addresses, only to private addesses also known as B2C (Business to consumer). If you are a professional club or a business in Northern Ireland, you would need to provide a private delivery address. We have to send goods this way to cut down on unnecessary additional costs introduced for B2B (Business to business) deliveries.

Q. Why haven't we received a confirmation order email?
A. You need to ensure that you have entered in your email address correctly or you won't receive it. If you still need a copy you can email a request by clicking on the link here: Send email. Or you can choose our contact us link: Contact us

Q. Will I pay customs fees for deliveries overseas to non-UK customers? 
A. International customers may have to pay import duty or taxes. For information, please contact your local customs office. Country-specific customs duties and taxes are the responsibility of each individual customer.

Q. Can I have my club name/organisation shown on the invoice and how do I do this ?
A. Yes you can. Look for the 'Organisation' field when entering your delivery address. Enter your club name here (e.g. c/o Barnsley FC). Or, when on the payments page, enter your club name in the message box and we'll issue the invoice in that name.